About UNSW

UNSW isn’t like other places you’ve worked. Yes, we’re a large organisation with a diverse and talented community—but more importantly, it’s a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. It’s this approach that makes our work matter—and why we’re recognised as one of the world’s top 20 universities and ranked Australia’s #1 university, as well as a proud member of the prestigious Group of Eight.

Accountabilities

• Design, lead, and implement comprehensive change management strategies and plans that drive successful adoption of major strategic initiatives, aligned to UNSW’s change framework.
• Lead and deliver change impact assessments, stakeholder engagement, communications, and training programs across enterprise initiatives.
• Influence and advise executive stakeholders and program sponsors, ensuring alignment of change strategy with business outcomes and strategic goals.
• Establish and track change KPIs and benefits realisation metrics; contribute to post implementation reviews and continuous improvement cycles.
• Provide coaching, direction and capability uplift to project teams, embedded change managers, and business leaders.
• Lead internal communications strategies, producing high-quality content to inform, engage, and align impacted stakeholders.
• Identify and manage people-related risks across multiple programs and escalate where necessary through formal channels, including program and divisional risk registers.
• Champion adoption of new systems, processes, or physical environments; drive alignment of policy, process, and culture to support change.
• Lead or contribute to procurement of external change resources or consultants where applicable.