About This Opportunity
Step into a pivotal role at the heart of a dynamic School, where operational excellence meets purpose. As the Senior Student and Academic Administration Officer within the School of Human Movement and Nutrition Sciences, you will be part of a collaborative and high performing team that enables student success and academic integrity. With a focus on quality, compliance, and continuous improvement, you will bring clarity to complex processes and play a key role in shaping a seamless administrative experience that supports both students and staff.
Key responsibilities will include:
- Delivering high level, accurate, and timely advice and support to students, staff, and stakeholders within established policies, procedures, and legislative frameworks.
- Providing day-to-day guidance, mentoring, and on-the-job training to team members while supporting the resolution of complex enquiries and administrative challenges.
- Collaborating across Faculties, Schools, and central teams to ensure consistent and effective student and academic administration outcomes.
- Monitoring, investigating, and escalating risks or issues, and preparing clear recommendations to support informed decision-making.
This is a full-time, continuing position at HEW Level 6.
About You
You are a proactive and solutions-focused professional who thrives in a fast-paced, people-centred environment. You combine strong technical capability with a genuine commitment to delivering exceptional service and contributing to continuous improvement.
To be successful, you will demonstrate:
- Proven experience in student or academic administration within a complex organisational environment.
- Strong analytical skills with the ability to interpret data, prepare reports, and identify trends or risks.
- Excellent communication skills, with the ability to prepare clear, professional written correspondence on behalf of senior staff.
- Experience supporting and guiding team members, with a collaborative and inclusive leadership approach.
- Demonstrated ability to manage competing priorities, meet deadlines, and maintain high levels of accuracy and attention to detail.
- A commitment to continuous improvement, with experience reviewing processes and implementing effective changes.
- Strong stakeholder engagement skills, with the ability to build productive relationships across diverse teams.
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