JOB SUMMARY
The Senior Business Analyst is responsible for complex business process for functional developmental and implementation of information management systems and end user system.
ESSENTIAL FUNCTIONS
- Provide subject matter expertise for successful product implementations, enhancements and/or upgrades.
- Review HCCS business process and compares with information management system to determine functionality gaps and works with designated HCCS personnel to identify appropriate changes in the business processes and/or required software modifications.
- Assist with software development, including facilitating the exchange between Applications Development staff and end-users.
- Responsible for setting up and maintaining all required system tables.
- Assist with the development, maintenance and administration of software security system.
- Develop appropriate test cases necessary to perform validation testing on all required HCCS modifications, customizations, fixes, interface and patches.
- Review information management weekly-published application patches, and fixes and recommends appropriate action.
- Work with end-users to identify their reporting requirements and assist with software functionality.
- Responsible for system documentation development that will be used in the implementation-upgrades, modifications, customizations, production problem resolutions and training.
- Develop training materials and assists, or conducts end-user training sessions.
- Off-hour support may be required.
- Perform other duties, tasks and assignments as required.
QUALIFICATIONS
Education & Experience
- Bachelors degree from an accredited institution in Computer Science or a related field required
- 8 years directly-related work experience may be substituted in lieu of degree
- 5 years experience implementing information management systems with progressively increasing responsibility in related subject matter; including 2 years experience as a Business Analyst working with information management systems in production required
- Experience in a community college environment preferred
Licensing & Certification
- Valid Texas Driver License
Special Skills
- MS Office Programs
- Information Management Systems
- Budget management
Competencies
- Delivering High Quality Work
- Accepting Responsibility
- Serving Customers
- Supporting Organizational Goals
- Driving Continuous Improvement
- Acting with Integrity
- Thinking Critically
- Managing Change
- Communicating Effectively
Working Conditions
General Office. Must be able to perform all job requirements with or without reasonable accommodations; remain in a stationary position during shift; move items weighing up to 25 pounds; position self to operate job equipment; apply established protocols in a timely manner. Must access, input and retrieve information from technology devices; communicate with others to accomplish job requirements. May be required to work after hours to include weekends and holidays.
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