Duties & Responsibilities

Duties include, but are not limited to the following:

• Provide subject-specific content assistance to walk-in and virtual students during scheduled hours
• Create a professional and welcoming environment
• Use active listening and questioning strategies
• Participate in professional development activities
• Utilize resources, feedback, and reflection to improve sessions and practice
• Maintain a positive attitude and provide constructive feedback to students
• Provide direct assistance in the use of equipment and materials
• Refer students to other campus and community resources as needed
• Maintain CRLA training certification requirements and standards
• Complete appropriate documentation of sessions in a timely fashion (by the end of each shift) and correctly note grant-funded students in reports
• Communicate with Learning Lab Director and check email regularly
• Adhere to schedule guidelines
• Follow all FERPA guidelines
• Perform other duties as assigned by the Learning Lab Director

Qualifications

• Two recommendation letters
• Minimum GPA of 3.0
• Experience in the subject area content
• Excellent presentation and communication skills
• Ability to follow through on responsibilities
• Proficiency with Microsoft products
• Positive, courteous, and tactful manner when working with college administration, faculty, students, and the public

Physical Demands

While performing the duties of this job, the employee is regularly required to use hands and fingers to handle controls, keypads, etc., and will be required to sit and reach with hands and arms as well as sit, stand, and walk. The employee must frequently lift and/or move up to 15 pounds while loading office supplies and paper. Specific vision abilities required include close vision, some color vision, and the ability to adjust focus from documents to computer screens. Hearing light to moderate sound is required for this job. The noise level in the work environment is usually moderate.