Responsibilities include:

CRM Administration

Lead Slate CRM administration, collaborating with other institutional stakeholders, e.g., Admissions, Advising, Registrar, Business Office, Financial Aid, Institutional Research, and Information Technology, to effectively use the system to meet enrollment, student success, and retention goals.

Build and maintain system configurations, integrations, communications, forms, queries, reports, workflows, and portals, aligning system capabilities with institutional objectives.

Analyze complex business problems and design, implement, and support solutions that ensure user needs are addressed comprehensively and effectively.

Manage user access and CRM user permissions, granting access to the system and individual items based on institutional role, custom permissions, realms, and populations.

Assist users as needed, resolving technical issues and providing education regarding the development and deployment of queries, communications, and event/interview processes, campaigns, and messaging.

Monitor and ensure data accuracy and integrity for system use as well as institutional policy, accreditation and regulatory compliance.

Report information for local, state, and federal reporting as necessary in consultation with relevant offices and Institutional Planning and Support.

Plan and coordinate all activities tied to the CRM and related business systems, working with other institutional offices and/or external vendors to manage activities such as implementation, enhancements, integration and maintenance.

Training and Documentation

Maintain competency in enrollment, financial aid, academic, and recordkeeping policies, procedures, and best practices.
Create and deliver user training and develop assessments to ensure consistent use of tools.
Work with departmental leadership to verify staff data entry precision and overcome user challenges.
Participate in and/or lead training for new and/or experienced users when necessary and communicate system changes, upgrades, or clarifications.
Fully document system configurations, permissions, integrations, and specific information related to ongoing support and maintenance of the system.

Administrative

Plan and oversee departmental budget.
Act as a liaison between partnership agencies and the institution.
Participate in University department meetings and training as appropriate.
Maintain effective communication with community members, organizations, faculty, staff, and students.
Assist in long-range planning efforts and in the creation and completion of annual goals.
Other duties may be assigned by the supervisor as required to meet the needs and growth of the position.

Minimum Qualifications:

Bachelor's degree required, Advanced degree preferred. Must have three years of Slate CRM as well as three years of professional experience working with higher education.

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Enrollment Information CRM Administrator

University of Mount Olive

634 Henderson St, Mt Olive, NC 28365, USA

Responsibilities include:

CRM Administration

This is a Preview Listing…

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Enrollment Information CRM Administrator

University of Mount Olive

634 Henderson St, Mt Olive, NC 28365, USA

Responsibilities include:

CRM Administration

This is a Preview Listing…

Related Jobs - August 23, 2026

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Enrollment Information CRM Administrator

University of Mount Olive

634 Henderson St, Mt Olive, NC 28365, USA

Responsibilities include:

CRM Administration

This is a Preview Listing…

Related Jobs - August 23, 2026

Related Conferences

2026 AAA Annual Meeting: On the Verge

87th Annual Meeting of the Society for Applied Anthropology

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Enrollment Information CRM Administrator

University of Mount Olive

634 Henderson St, Mt Olive, NC 28365, USA

Responsibilities include:

CRM Administration

This is a Preview Listing…

Related Jobs - August 23, 2026

Related Conferences

2026 AAA Annual Meeting: On the Verge

87th Annual Meeting of the Society for Applied Anthropology

AABA Annual Meeting 2027

75th Annual Highway Geology Symposium

GSA Annual Meeting 2026

AGU Fall Meeting 2026

Southeastern Section Meeting 2027

APS Division of Nuclear Physics Meeting (DNP 2026)

68th Annual Meeting of the APS Division of Plasma Physics (DPP 2026)

Joint March Meeting and April Meeting — Global Physics Summit 2027