Position Summary
The DPAS Instruction and Assessment Assistant provides comprehensive administrative, organizational, and operational support to the DPAS program. This role is designed to streamline didactic and assessment processes, and ensure consistency across scheduling, documentation, accreditation preparation, communication, and program systems management. This role supports faculty, staff, students, and departmental leadership by managing program operations, overseeing budget and assessment workflows,…
facilitating onboarding, and maintaining accurate records to promote an efficient, student‑centered learning environment.
Minimum Required Education and Experience
Associate degree (A.A.) or equivalent from two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination or education and experience required. Bachelor's degree preferred. 2 years of administrative support experience
Knowledge, Skills, and Abilities
Proficiency with Microsoft Outlook, Word, and experience with Excel. Strong interpersonal skills. Strong verbal and written communication skills. Time management. Self-direction.
Job Duties
- Managing didactic and assessment operations of the DPAS office and physical spaces Including: Collating program data required for accreditation reports Coordinating communications with instructional faculty (guests, lab assistants, etc.) regarding schedules, paperwork, and payment.
- Managing evaluation procedures for program instructional faculty Routine audits of student educational records Coordinating proctors for examinations.
- Managing and purchasing all non-clinical standardized exams, coordinating with PAEA Assessment Hub.
- Monitoring student attendance records, alerting the APPC when concerns are identified.
- Program budget tracking and management, including: Processing payments for program instructional faculty Routine audits and management of instructional faculty records Onboarding learners into the new cohort. When provided information from graduate admissions, Ensure the list serve for the cohort is operational and communicate through the list serve.
- Verify content for the incoming student webpage (e.g. calendar, book list, supply list) Ensuring links for onboarding trainings are up to date and available in a student-centered manner Assigning advising groups and faculty advisors.
- Utilizing exceptional organizational, interpersonal, and customer service skills via phone, email, and individual contact. This includes communicating with prospective students, current students, faculty, adjunct faculty, guest lecturers, alumni, and other community partners as needed.
- Professional communications should include: Following FERPA guidelines Directing concerns (if they arise) to the correct party such as the program director, registrar, financial aid, etc.
- Verifying mailing addresses, mailing packages and certified letters, etc. to students and/or prospective students as needed.
- Providing timely and constructive feedback to the program director, faculty, and staff to better the program and/or each other.
- Keeping adequate records of program meetings (first and third Thursdays of the month, program retreats, and additional meetings per request of program chair or faculty) with timely completion of meeting minutes, including distribution to the faculty for review when complete Communicating with PAEA regarding changes in the program roster and student rosters.
- Maintain privacy with all confidential conversations.
- Managing didactic and assessment operations of the DPAS office and physical spaces, including: Being present when our students are in the building (as much as possible), especially during the 12-1:00 hour when students are free and have concerns.
- Placing physical plant work requests and work order billing Aiding the DPAS Department Chair, full-time and adjunct faculty, staff, students, and guest lecturers.
- Submitting fix-it for concerns noted throughout the building (by yourself) and empowering others to complete fix-it requests for things they have noted.
- Submitting IT requests for the set up and maintenance of faculty devices in the office suite; empowering others to submit their own IT requests for things they need assistance within the classroom or otherwise.
- Communicating the academic calendar with the registrar, including the timing for evaluations, grade entry, and transcripts at the end of each module.
- Program budget tracking and management, including Ensuring all expenditures are allocated to the correct accounts.
- Keeping a record of course-level expenditures Soliciting course budgets from faculty in advance of each module to assess for needed contracts or payments.
- Securing contracts for adjunct instructors and payments for guests Keeping records of each faculty's CME budget and spending for the fiscal year. Securing group memberships and purchases for CME as indicated Providing reports on the budget to assess on a regular basis Mid-year: due the first week of November: June 1-Oct 31 (purpose: examine potential pitfalls coming into Spring) Late year: due the first week of April: Nov 1-March 31 (purpose: examine potential department end of year funds) End-of-year: due in mid-July: June 1-May 31 (purpose: examine the full year for variance in expenditures per course, per student needs vs. faculty needs, per clinical vs. pre-clinical education, etc.) Placing and following up on purchase orders (from the university) and following up on large purchases placed through the simulation center for example: Spring: Annual purchases for labs, Exxat annual fees Fall: PAEA Exam boxes, Rosh Review, ARC-PA, the annual PANCE review, EVMS.
- Operationalizing department events with the program assistant to include the annual program orientation, White Coat Ceremony, Graduation Brunch/Luncheon, and program retreats. Additionally, assisting with receptions and other events in the School of Health Sciences.
- Onboarding learners into the new cohort. When provided information from graduate admissions, ensure the list serve for the cohort is operational and communicate through the list serve: meetings with the current cohort (organized with EPASS leadership) meetings with the program director/clinical team ensuring links for onboarding trainings are up to date and available in a student-centered manner the onboarding website link Training and evaluating student employees. When student workers are assigned to the unit, they generate work and provide them a physical space to do said work.
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