REQUIRED KNOWLEDGE, SKILLS AND RESPONSIBILITIES

• Must provide flexible, responsive, and high-quality customer service and interpersonal skills.
• Understands the organizational structure and services provided by different departments to best serve stakeholders and constituents.
• Must have excellent time management skills and the ability to multitask/prioritize work to support organizational needs to meet deadlines and timeframes.
• Demonstrate intermediate proficiency in personal computer applications and good organizational skills with attention to detail and the ability to multi-task.
• Demonstrate ability to work with confidential information with discretion and use independent judgement to handle non-routine information and explain policies and procedures to stakeholders and constituents.
• Must have proven organizational, written, and verbal communication skills, as well as proficiency in writing and handling business correspondence.

KEY RESPONSIBILITIES

• Provide administrative support/duties in a variety of functions to an organization and/or department by scheduling appointments/events/meetings, prepare and modify documents including correspondence and data entry along with maintaining electronic and hard copy filing systems as directed.
• Build solid professional relationships and provide information across multiple levels of the organization and liaise with students, faculty, departments and external business entities.
• Complies with standard Dallas College principles and procedures.
• Respond to problems that require the use and knowledge of existing processes by utilizing resources and using sound judgment, attention to detail, adaptability, and flexibility.
• Complete required Dallas College Professional Development training hours per academic year.
• Performs other job duties as assigned.