Rate My Professor Diogo Ferreira

Professor Diogo Ferreira serves as Adjunct Associate Professor in the College of Human and Social Futures at the University of Newcastle, Australia. He is also Assistant Professor in the Department of Civil Engineering at Instituto Superior Técnico, Universidade de Lisboa, Portugal, and Visiting Professor at Shanghai University, China. His research focuses on performance evaluation, utilizing advanced methods such as data envelopment analysis (DEA), robust benchmarking, and multicriteria decision analysis in areas including health systems, local government services, public utilities, energy management, water policy, environmental sustainability, and hospitality. Since 2016, he has authored or co-authored over 60 peer-reviewed articles and book chapters. Notable publications include 'Optimism, pessimism, and chaos worldwide: A comparative study of energy management performance with robust benchmarking methods' in Energy Policy (2026), 'The MUSA model applied to luxury hotel customer satisfaction: A comparative survey of the top 10 European tourist cities' in International Journal of Hospitality Management (2026), 'Assessing the performance of Portuguese public hospitals before and during COVID-19 outbreak, with optimistic and pessimistic benchmarking approaches' in Health Care Management Science (2025), 'Exploring water affordability through subsidy policies' in Water Research (2025), and 'Crisis management and adaptation' in Finisterra (2025).

Ferreira holds editorial roles as Associate Editor of Socio-Economic Planning Sciences and Advisory Board Member of Ecological Indicators. He collaborates internationally, including with Professor Joseph Drew at the University of Newcastle on empirical analyses of Australian local government efficiency and financial sustainability using DEA and related techniques. These efforts have informed reports for New South Wales councils such as Cessnock City Council, Federation Council, and Snowy Valleys Council, assessing amalgamation impacts, technical efficiency, scale effects, and performance measurement. His expertise as a leading scholar in DEA has been recognized in scholarly contexts across Europe, South America, Australia, and beyond, contributing to high-standard empirical work in performance management for public and private sectors.