strong communication, problem-solving, and organizational skills, along with a commitment to fostering student growth, self-determination, and positive educational outcomes.
Student & Customer Service (30%)
Build and maintain strong, collaborative relationships with full- and part-time staff to support effective instructional planning and program delivery. Foster positive, professional, and student-centered interactions with participants in the Elevate program, helping create a dynamic and supportive learning environment that promotes student academic and personal success.
Information & Records Administration (20%)
Leverage a strong understanding of student performance metrics to support informed decision-making and continuous program improvement. Analyze student information to enhance services, monitor outcomes, and contribute to the overall effectiveness of the Elevate program.
Decision Making (20%)
Review and synthesize multiple sources of student and program data while applying University and program policies, procedures, and evidence-best practices across settings. Utilize a student-focused that promotes self-determination and develops effective solutions to support individual student needs and success.
Program Management & Improvement (15%)
Actively participate in reciprocal mentoring and collaborative learning with full- and part-time staff to strengthen program delivery, share best practices, and support continuous improvement initiatives that enhance the student experience and program outcomes.
Coordination (15%)
Collaborate and communicate effectively across a large, multidisciplinary service delivery team. Adhere to established processes and procedures while contributing to coordinated efforts that support program goals and positive student outcomes.
