providing general clerical and research support as needed. In addition, this position will assist the Vice President of Academic Affairs on special projects as assigned.
Ideal candidates will be positive, driven, be customer service oriented with an equity mentality, and a willingness to learn a variety of processes and systems.
Description
Definition: Under the direction of the supervisor, perform a variety of clerical functions in support of a department or unit; assist faculty, staff, students and the public answering questions and providing information regarding program or department.
Representative Duties: Receive and screen telephone calls and visitors; assist customer by answering questions or providing information; refer individuals to appropriate personnel as required; take and distribute messages; perform general clerical duties; type materials; compose flyers; perform data entry; order and maintain supplies; prepare purchase requisitions; monitor expenditures for department; collect appropriate fees and prepare accounting records. Gather, compile and collate statistical information and other data; prepare reports; organize, establish and maintain record keeping systems for correspondence, documents, materials and records; record and log incoming information and follow up on missing or incomplete information; schedule appointments and meetings for supervisor; determine date and time and reschedule as necessary. Accept and process forms, applications and general information requested by individuals; interact with faculty, staff, students and the public; interpret and provide technical guidance on regulations specific to assigned program(s); provide information on policies and procedures of department/work unit activities; handle personnel or administrative forms such as payroll timesheets for office department and forward for processing; may provide direction and oversees work of workstudy students; compose correspondence; copy, mail, fax and distribute materials; receive, open and distribute mail.
