Job Summary
Join Red Butte Garden and Arboretum's Adult Programs department and help us reach our mission of connecting people with plants and the beauty of living landscapes through various educational programming! Experience and work with experts in a wide range of programs including wellness, creative expressions, horticulture, ecology, and culinary arts.
We are looking for customer-service minded, organized, and adaptable individual to help with adult classes, workshops, lectures, and outreach. Work with Red Butte Garden staff, volunteers, guests and outside instructors to ensure and support program quality and success. This position will be responsible being the point person for day of set up, guest greeting and check-in, instructor and volunteer support, troubleshooting, clean up, etc. for all adult programs.
Responsibilities
- Be the point person for assigned classes, workshops, and lectures, including troubleshooting using independent problem-solving outside of core staff hours and prioritizing within program goals.
- Coordinate with instructor, guests, volunteers and staff to ensure a streamlined experience.
- Set up and clean up for programming, including lifting and moving up to 50 pounds, navigating uneven, rocky terrain, stairs, and inclined paths.
- Handle incidents, issues, and facility clean-up for programming as needed.
- Report back to Program Manager on program success, concerns, needs, and potential changes.
- Drive garden carts or trams for class set-up and student accessibility transport.
- Represent the garden, our mission, and university professionally with guests, instructors, volunteers, staff, and partners.
- Assist in communicating with volunteers weekly regarding assigned duties/tasks
- Help with registering guests for programs
- Assist with data collection and system processes
- Assist with supply inventory and organization
- Assist with creating website listings and maintaining updates and changes.
- Assist with outreach tabling and other events
- Attend regular meetings with manager, occasionally attend department-wide meetings
- Assist with other projects and duties as assigned
Minimum Qualifications
EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience).
Department may hire employee at one of the following job levels:
- Program Assistant, I: Requires little to no related experience.
- Program Assistant, II: Requires at least 1 year of related experience.
- Program Assistant, III: Requires 3+ years of related experience.