Rate My Professor Wendy O'Connell

Wendy O'Connell serves as Administrator supporting the Head of Transformation and Improvement in the Transformation and Improvement Office within the Office of the Chief Operating Officer at the University of Otago. She is located in Office 1.44 on the First Floor of the Clocktower building in Dunedin, New Zealand. Her role involves providing divisional services and administration for the Transformation and Improvement - Operations team.

The Transformation and Improvement Division at the University of Otago focuses on change, innovation, and improvement initiatives. It develops robust business cases, designs user-friendly services, improves core processes, automates operations, conducts service design, runs innovation labs, and manages enterprise-wide strategic programmes that deliver significant change impacts. Wendy O'Connell supports the leadership of this division, including the Head of Transformation and Improvement, Jared Hayes, and collaborates with teams such as Continuous Improvement and Strategic Programme Delivery to enhance the University community's work and study environment.