Workflow Coordinator
Job Summary
The Workflow Coordinator is responsible for coordinating the day-to-day workflow to ensure that all deliveries and pickups are handled in a timely, accurate, secure and efficient manner for San José State University. The Workflow Coordinator is a working lead and is responsible for leading, guiding and training the staff and student team members under the general supervision of the Distribution Services Manager.
Key Responsibilities
- Coordinate the daily in/outbound workflow for the campus, forklift and off-campus delivery routes
- Schedule route coverage by maintaining students’ and staff schedules
- Organize the incoming packages and freight shipments to maximize delivery efficiency and accuracy
- Act as the department contact for the carriers regarding scheduling needs
- Receive, inspect and systematically document incoming parcels and freight
- Note, document and advise any discrepancies or damaged inbound items
- Ensure that all outbound mailings and shipments are staged, scanned and ready
- Assist drivers in loading and unloading
- Maintain the tracking system database data – make corrections, add/remove users, locations
- Work with the vendor and IT to install updates to the associated scanners and computers
- Provide simple reports regarding carrier-related issues – ex. arrival times, inbound volume
- Lead subordinate employees in the performance of various warehouse processes
- Train staff and students on delivery routes, proper package handling and tracking system processes
- Assign support staff in direct response to absent and/or late employees or delayed carriers
10
Unlock this job opportunity
View more options below
View full job details
See the complete job description, requirements, and application process
