Student and Academic Administration Officer
About This Opportunity
Join a collaborative and purpose-driven team within the Faculty of Science, where you will play a vital role in delivering high quality, student-centred administrative services across a multi-campus School. As a Student and Academic Administration Officer, you will be a key point of contact for students, supporting them throughout their academic journey while contributing to a connected and responsive service environment.
This is a dynamic, fast-paced role where no two days are the same, offering the opportunity to build meaningful relationships and develop a broad understanding of the student lifecycle. From time to time, you may have the opportunity to travel between the St Lucia and Gatton campuses to support team collaboration, attend training or planning days, and build strong relationships with academic and professional staff, with travel time recognised as part of your working day.
Key responsibilities will include:
- Provide accurate, timely advice and support to students, academic and professional staff across a range of student administration matters.
- Process applications and documentation relating to admissions, enrolment, progression, examinations, and study programs in line with policies and procedures.
- Undertake academic administration activities including timetabling, course and system updates, exam preparation, and grade processing.
- Support continuous improvement by reviewing processes, maintaining data accuracy, and contributing to efficient and effective service delivery.
About You
- An undergraduate degree in a relevant field or an equivalent combination of experience and education/training.
- Proven ability to manage competing priorities, meet deadlines, and maintain accuracy in a busy environment.
- Strong customer service skills with a commitment to delivering responsive and student-focused support.
- Excellent written and verbal communication skills, with the ability to convey information clearly and professionally.
- High level organisational skills and attention to detail.
- Ability to work both independently and collaboratively within a high-performing team environment.
- Demonstrated initiative and sound judgement when resolving issues or responding to enquiries.
Find Your Best Opportunity
Tell them AcademicJobs.com sent you!
.jpg){kind=logo}
