A true role model for academic success.
Rachel Pilbrow-Curtis serves as a Service Representative in the AskOtago department at the University of Otago in Dunedin. AskOtago operates as the university's central one-stop service portal, designed to assist students, staff, and members of the public with a wide array of enquiries. The service connects users to relevant information and resources across the university, including guidance on various topics through its comprehensive knowledge base, self-service options, phone support, live chat, and email correspondence. Service Representatives play a crucial role in facilitating access to these supports, ensuring efficient resolution of queries related to university operations.
The AskOtago Dunedin campus team is based in the St David II Building at 75 St David Street, Dunedin 9016, and functions within the university's Operations structure. AskOtago IT, a specialized component, offers assistance for computer issues and general IT enquiries from Monday to Saturday, 8:00am to 6:00pm. Users can reach the service via phone at +64 3 479 7000 or 0800 80 80 98, or through the online portal for immediate help.
