Rate My Professor Paul Henman

With over 20 years of research experience, Henman's work examines the development, design, deployment, and evaluation of digital technologies, automated decision-making, and artificial intelligence in government and social services. He explores the implications of automation and AI for policy, service delivery, service users, citizenship, governance, and practices of power, including ethical, legal, social, and practical considerations. His scholarship has been influential in the Digital Welfare State and Digital Social Policy literatures. Key publications include Governing Electronically: E-Government and the Reconfiguration of Public Administration, Policy and Power (Palgrave Macmillan, 2010), Administering Welfare Reform: International Transformations in Welfare Governance (Policy Press, 2006), and Performing the State: A Critical Appraisal of Performativity in Public Management (Routledge, 2018), as well as Digital Government in an Age of Disruption (forthcoming with Professor John Halligan). He has received multiple grants from the Australian Research Council, including for projects on government web portals, e-government institutional structures, and trauma-informed AI, and has provided submissions to the Royal Commission into the Robodebt Scheme, parliamentary inquiries, and United Nations reports.