Brings enthusiasm and expertise to class.
Dr. Medha Gupta serves as Assistant Professor in the Department of Management Studies at KLE Society's Science & Commerce College, Navi Mumbai. Her academic qualifications include a Ph.D., B.Ed., MBA, M.Sc., and B.Sc. With 12 years of experience in teaching, she contributes to the AICTE-approved Bachelor of Management Studies program, which emphasizes business management and global business principles. Dr. Gupta has an active research profile, having published 13 research papers. A prominent example is her co-authored article 'Consumer Trust In AI-Enabled Marketing: A Behavioural Analysis,' published in 2025 in the International Journal of Environmental Sciences. As the corresponding author, she examined factors shaping consumer trust in AI-driven marketing through thematic analysis of interviews and focus groups. Key findings highlight the importance of transparency in AI decisions, consumer control over data privacy, the role of emotional appeal in building or eroding trust, and higher trust levels among younger, tech-savvy demographics.
Dr. Gupta demonstrates strong institutional commitment through her membership in multiple college committees. She participates in the Campus Development Committee, supporting infrastructure enhancements. In the Cultural Committee, she aids in organizing cultural events. She is involved in the Student Council, Students Welfare, and Awards and Prizes Committee, promoting student engagement and welfare. Representing the Management department in the Commerce Association, she contributes to commerce-focused activities. Additionally, as Assistant Professor from the Department of Information in the Research & Development Cell, she fosters research initiatives. Her multifaceted roles enhance academic, administrative, and extracurricular aspects of the college located at Plot No. 29, Sector-1, Kalamboli, Navi Mumbai.