Rate My Professor Glen McSkimming

Glen McSkimming is a Senior Service Representative at AskOtago, the University of Otago's central service portal located on the Dunedin campus. AskOtago serves as a one-stop hub for students, staff, and members of the public, offering comprehensive information, support, and guidance to facilitate smooth navigation through academic and administrative matters from application to graduation. The service encompasses a wide range of assistance, including student support services, IT-related inquiries through AskOtago IT, learning management systems for teaching staff, desktop and mobile device support for university-owned equipment, and general university enquiries handled via an online form with responses within two working days. Situated in the St David II Building at 75 St David Street, Dunedin 9016, AskOtago operates within the university's Operations division and provides multiple contact options such as direct dial (+64 3 479 7000), freephone (0800 80 80 98), email (university@otago.ac.nz), and fax (+64 3 479 8186).

In his role, Glen McSkimming contributes to the team of senior service representatives who manage knowledgebase administration, training, and frontline service delivery. This position supports the broader university community by ensuring efficient resolution of queries related to academic progress, computer access areas across various facilities like Arts/Burns, Central, ERA, Hercus, Law Library, North, Richardson, Tower/Enterprise, and Hunter, as well as other operational needs. AskOtago plays a crucial role in enhancing the student experience and operational effectiveness at the University of Otago.