Rate My Professor Elizabeth Pantoja Santacruz

Elizabeth Pantoja Santacruz is the Divisional Services Administrator (Kaiwhakahaere) for Executive Education at the University of Otago Business School, with a primary focus on supporting the Otago MBA programme, including its online delivery. Holding a Bachelor of Business Administration (BBA), she originates from Colombia and brings over eight years of combined experience in business administration, student advising, and academic administration. Throughout her career, she has guided students in selecting appropriate courses and programmes, offered comprehensive support to international students adapting to new academic environments, and established strong relationships with partner institutions. As part of the Otago MBA management team, which handles student outreach, recruitment, admissions, career development, curriculum delivery, and academic guidance, she contributes to maintaining the programme's world-class standards under the leadership of Director Richard Greatbanks.

In her role within the Commerce Division's Divisional Services & Administration, Operations at the University of Otago, Elizabeth Pantoja Santacruz has managed international English language exams such as IELTS and OET. She has implemented quality processes and led continuous improvement initiatives to enhance operational efficiency. Her current responsibilities include compiling, organising, and distributing all course materials for the MBA Online programme. She collaborates closely with faculty and students to improve the programme's effectiveness and ensure smooth operations. Renowned for efficient task coordination and dedication to excellence, Elizabeth Pantoja Santacruz is committed to delivering exceptional service that empowers students to achieve their educational goals.