Rate My Professor Diana Young

Diana K. Young, Ph.D., serves as Associate Professor in the Department of Finance and Business Analytics at Trinity University. She earned her Ph.D. in Information Technology from the University of Texas at San Antonio and brings over 15 years of practical experience in IT systems design and development. Young is a cornerstone of the Business Analytics and Technology program, teaching three of the four required upper-division courses, including Spreadsheet Modeling and Data Analysis, Business Analytics, Fundamentals of Information Systems, Consulting Experience in Business Analytics and Technology, and Accounting Information Systems. Her teaching emphasizes inquiry-based, collaborative, and experiential learning, challenging students with real-world applications such as optimizing shipping strategies for Dell during the pandemic. In addition to her instructional role, she advises students academically and mentors them professionally, earning recognition as a highly effective and trusted educator.

Young's research addresses practical issues in information systems and technology, including software development methodologies, security investment decisions, IS student attraction, engagement, and retention, technology threat avoidance, social media analytics, information security, and IT career decisions. Her scholarship has real-world implications for IT practitioners, exploring topics like gender disparities and employee turnover in the IT workforce. She has co-authored numerous peer-reviewed articles in prestigious outlets such as Communications of the Association for Information Systems, Journal of Computer Information Systems, and AIS Transactions on Replication Research. Notable publications include 'Refining Technology Threat Avoidance Theory' (2019), 'How Social Media Analytics Can Inform Content Strategies' (2022), 'Exploring Hospitals’ Use of Facebook: Thematic Analysis' (2018), 'Malware Avoidance Motivations and Behaviors' (2016), and 'Examining the Influence of Occupational Characteristics, Gender and Work-Life Balance on IT Professionals' Occupational Satisfaction and Occupational Commitment' (2023). Young has received the Trinity University Early Career Faculty Award for Distinguished Teaching and Research (2021-22), the Distinguished Achievement Award (2022), and a Service Award recognizing 10 years of service (2025).