Rate My Professor Crystal Fausett

Dr. Crystal Fausett serves as an Assistant Professor in the School of Information within San José State University's College of Information, Data and Society. She holds a PhD in Human Factors from Embry-Riddle Aeronautical University, completed in 2024, and a BA in Psychology with a minor in Applied Computing for Behavioral and Social Sciences from San José State University. Prior to her faculty appointment, she worked as a graduate research assistant at TiER1 Performance, developing and deploying handoff training for EMS personnel, and at Soar Technologies, Inc., seeking to improve predictive aircrew analytics. In Spring 2022, she was awarded Outstanding Graduate Researcher of the Year. Her dissertation proposal in November 2023, titled "The influence of task structure and task process on transactive memory systems and team outcomes: A meta-regression analysis," was successfully defended.

Fausett's research focuses on understanding human capabilities to design safe, efficient, and user-friendly products, systems, and technologies. Her interests, as listed on her university faculty profile, include Computer/Information Networks, Human Factors, Human-Centered Cybersecurity, Human-Computer Interaction, Research Methods, Teamwork, Training, Usability, UX, Web Design, and Users and Uses of Information Systems. She studies human-technology interaction for diverse users including healthcare patients, paramedics, cyber network defenders, combat officers, reproductive health adults, and naval operations personnel to enhance information finding and system efficiency. Recent work explores adaptive training techniques integrated into simulation-based training environments, including physical simulations and game scenarios. Key publications include "Redesign of Military Patient Handoff Training for Emergency Medical Services" (2024), "Adaptive leadership in healthcare organizations: Five insights to promote effective teamwork" (2023), "A multi-perspective systems analysis of the RaDonda Vaught medication error case: Justice or travesty?" (2023), "Teamwork in cybersecurity: Evaluating the cooperative board game [d0x3d!] as an experimental testbed" (2023), "Shift happens: Human factors considerations for handoffs in cyber-security operations centers" (2022), and "Telemedicine security: Challenges and solutions" (2021). At San José State University, she serves as a Faculty Champion in Accessibility, passionate about inclusive design benefiting everyone. She contributes to student research conferences and presents on human factors in healthcare and cybersecurity.