
Helps students build confidence and skills.
Chloe Banks holds a Bachelor of Arts degree from the University of Otago with a major in Communication Studies and a minor in Marketing. She continued her studies at the same institution, achieving a first-class Bachelor of Arts with Honours and a Master of Arts. Her master's thesis, completed in 2018 and titled 'United States of Shondaland: Investigating the para-social contact of white audiences with Black Lives Matter,' examines the para-social relationships formed by white female fans with black female television characters in Shonda Rhimes' productions. During her postgraduate studies, Banks tutored in the Department of Media, Film and Communication at the University of Otago, leveraging her expertise in communications, social media management, cultural awareness, and audience engagement.
In 2018, Banks published 'Disciplining Black activism: post-racial rhetoric, public memory and decorum in news media framing of the Black Lives Matter movement' in Continuum: Journal of Media & Cultural Studies (volume 32, issue 6, pages 709-720), a paper that analyzes how news media employs post-racial rhetoric and public memory to frame Black Lives Matter protests. This work has received 159 citations, reflecting its influence in media and cultural studies. For this publication, she was awarded the Cultural Studies Association of Australasia (CSAA) Postgrad Publication Prize. Currently, Banks serves as Tautiaki-Piki (Deputy Warden) at Carrington College, University of Otago, collaborating with the Warden and assistant staff to foster a supportive environment for academic success and personal welfare. She manages the college's academic program, including the Humanities Helpdesk, which offers specialized support in academic writing, referencing, and essay preparation. As Community Support Coordinator for UniFlats, she delivers pastoral care, organizes events and outings, and assists international students in transitioning to university life, informed by her own experiences as a first-year resident in a college and her global communication skills.