Thank you so much, Prof. Chew, for your kind feedback and encouragement during my presentation. I truly appreciate your support and advice.
Always supportive and inspiring to all.
It’s a long journey and is coming to end. The journey of PSM is a long way, we all manage to complete it in the best way. Through this PSM, I’ve learned a lot at the way of thinking, communicating, and even how to solve problems that occurs suddenly. Mine title is all about decision making, and the best decision I ever made, is that having my courage to chat with Prof on Facebook to be your supervisee. Prof always inspire us, in PSM, in Uni-life, and even in future dream. I am sorry that we couldn’t make the MSC together at last but I really appreciate that I have the opportunity to learning from you. Thank you Prof for everything. This PSM will be a memorable journey between us and Prof Chew. Leon Ng Chun Wai
I am proud and honored of my success in defending my PhD viva examination under the supervision of Prof Dr Syaiful and Prof Dr Chew in the Universiti Teknikal Malaysia Melaka (UTeM). Along the journey of my PhD in Universiti Teknikal Malaysia Melaka, I have been encouraged, supported, and inspired by many people. without their help, it would be impossible for me to complete the thesis. I would like to take this opportunity to express my sincere acknowledgement to both of my supervisors: Prof Dr Syaiful and Prof Dr Chew, for their essential supervision, ongoing support, advice, and encouragement towards the completion of my PhD. without them, my success of this journey would not have been possible. I would advise new PhD candidates to be patience and never give up, and I wish them the best of luck in finding supervisors like mine, who will take their hands and lead them to the success of PhD journey. Best Regards, Nail Elden
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Professor Dr. Boon Cheong Chew is a Professor in the Department of Technology Management within the Faculty of Technology Management and Technopreneurship at Universiti Teknikal Malaysia Melaka (UTeM). His contributions to Business & Economics are evident through his focus on technology management and sustainable practices. He earned a PhD in Science and Technology Studies from the University of Edinburgh in 2012, supported by a scholarship from the Ministry of Higher Education awarded in 2007. He also holds a Master of Technology Management (Technology) and a Bachelor of Civil Engineering, both from Universiti Teknologi Malaysia (UTM). Prior to academia, he worked for four years at YTL Corporation Berhad, specifically YTL Cement Berhad. He joined UTeM in January 2011, teaching extensive undergraduate and postgraduate courses such as Project Management, Engineering Management, Research Methodology, Quality Management, R&D Management and Commercialization, Strategic Technology Management, and Technology Transfer. Currently, he serves as Head of the Division for the Center of Continuing Education and Lifelong Learning in his faculty. He was a Visiting Researcher at the University of Edinburgh from July 2018 to June 2019.
Professor Chew's research specializations include technology management, sustainable management, and green technologies, approached from social science and management perspectives. His key publications encompass 'Ethical Banking in Practice: A Closer Look at the Co-operative Bank UK PLC' (2016, Qualitative Research in Financial Markets), 'Relationship between service quality and customer satisfaction: a study of Malaysian banking industry' (2016, International Journal of Productivity and Quality Management), 'A Study on ISO 31000: Managing Risk Management System Implementation to Improve the Organization Performance: The Case of Malaysian Airline System Berhad' (2025, IJRISS), 'Challenges and Opportunities for Gender-Inclusive Public Transport Policies in Southeast Asian Economies' (2025, IJRISS), and 'Ant-Financial in Establishing the Early Stage of the Alipay Eco System in Malaysia' (2024, Qualitative Research in Financial Markets). He has led or co-researched funded projects including 'Developing New Manufacturing Flexibility Model for E&E’s Supply Chain and Industry in Sustaining Performance' (FRGS 2023, RM 61,460, Main Researcher), 'GEDSI Framework for Inclusive BESS Integration and Energy Financing' (International Grant 2025, RM 179,412.11, Co-Researcher), and 'Manufacturing Excellence for Malaysian SMEs Through Hybrid Quick Response Manufacturing Framework' (FRGS 2015, RM 124,000, Co-Researcher).
