Springfield College
Springfield, MA, USA
Type: Adjunct/Part-Time Posted: 01/25/2023 Category: Student Affairs and Services; Business and Financial Services; Human Resources
Job Description:
The Ombudsperson serves as the designed dispute resolution practitioner for the College, acting as an independent, confidential and impartial resource available to all students, staff, and faculty.
Responsibilities include:
Serve as a resource to develop, guide and coordinate alternative dispute resolution (ADR) efforts throughout the college. The Ombudsperson supplements, but does not replace, the College's existing campus and administrative resources for conflict resolution. Rather, the Ombuds will act informally, impartially, and independently as a resource of information, referral, and mediation, respecting the rights of all parties involved.
Maintaining confidentiality, the ombudsperson will reach out to appropriate parties to gather information, set a plan for mediation, and...