1 jobs found in hamden

Type:  Full-Time Posted:  03/20/2023 Category:  Human Resources Overview : Quinnipiac University has an exciting opportunity available for Manager of Interviewing Operations in its call center for the Polling Institute. In this role, you will support the Call Center Operations Manager in day-to-day survey research processes with a primary focus on hiring, training, scheduling, monitoring and motivating the call center staff. You will also directly manage personnel and technical resources for in-house and remote staff, including all payroll-related matters; develop and implement strategies to support accurate and timely data collection processes by telephone interviewers and supervisors; and ensure that telephone interviewers and supervisors adhere to the performance standards and objectives of telephone surveys conducted for elections, public policy issues and commercial research through coaching and mentoring. About Quinnipiac: Quinnipiac is a...